Terms & Conditions of Using Vectorise Services
1 Acceptance The Use Of Vectorise Services Terms and Conditions
Your request to and use of Vectorise Services is subject exclusively to these Terms and Conditions. You will not use the Vectorise Services for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Vectorise Services you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Vectorise Services.
2 Payment
You can find the payment options at the footer / bottom page. Currently we provide pay via Paypal for international user, and via local (Malaysia) banks; Maybank or Public Bank. For others option, kindly contact us.
2.1 You must agree to the budget or the price of the services you made request in the Request Form(s) provided.
2.2 You cannot change the agreed budget or the price you choose later after you confirmed with the proposed design(s) or artwork(s) we submit. Unless we mentioned that we agree to confirm the new budget or price for you.
2.3 You must pay the upfront 50% deposit as stated in the Logo Design page and/or Vector Illustration page to secure your request order.
2.4 You may also have the option to pay the full amount of the agreed budget or price you choose in the Request Form.
The proof of payment shall be submit via:
-
- image print-screen or other file using ‘Upload a File’ button (in the Logo Design Request Form) and/or ‘Upload Image’ button (in the Vector Illustration Form), or
- via text info copied from your payment statement and paste as text in any of the Text Box available in the request form.
3 Your Rights Reserve
3.1 All the design(s) and/or artwork(s) that we produce and sold to you, is belongs to you. We don’t hold the rights or copyrights of sold design(s) and/or artwork(s).
3.2 You may cancel your order BEFORE we submit the first design(s) proposal to your email. You must contact us or email us immediately if you are sure to cancel your order. We will refund your deposit later.
3.3 We will provide the final artwork(s) in vector format, Adobe illustrator, EPS (optional upon request) and you may also request the sold artwork(s) to be saved in any standard raster image format, i.e jpeg, gif, png, tiff, psd, etc.
3.4 In any case if we cannot provide the services as requested (no proposals, artworks or any files submitted to you) after deposit or payment have been made, and you receive no feed back from us within the time frame, then you may request for money back, kindly contact us.
4 Our Rights Reserve
4.1 We will entertain requests order made with paid deposit as stated in term no. 2 Payment above. We have the right not to entertain any requests without upfront deposit.
4.2 We will NOT entertain any refund deposit’s claim if you cancel your order AFTER we have submitted our first design proposal. The deposit will cover our designer’s time and commitment of the done design’s proposal.
4.3 We might require enough time to complete the job(s), please consider 3 to 7 days (or more), depends on the type of the job itself. The designer in charge will contact you. Any urgent job(s) request will not be entertain.
4.4 We have the rights to show the sample image’s of the sold artwork(s) as our portfolio in our websites’ gallery, our social media or other online designer’s portfolio sites. Unless you inform us not to show in public.
4.5 Vectorise Services may update, change or remove (temporarily or permanently) the:
- Website or any part of it without notice and you confirm that Vectorise Services shall not be liable to you for any such change or removal.
- our budget offer or price of our services at anytime in the Website (exclude your agreed budget / price upon request).
- these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
We have the rights to terminate your request order at anytime if we find that you have violated any of the terms above.
For any further information please contact us.